Quick reference / job aid
System → Oracle / SAP / Salesforce From → Outgoing consultant To → Incoming consultant
A knowledge-transfer checklist so a handover is complete before the outgoing person leaves: every process recorded, documented and signed.
| Process | Recorded | Document | Owner | Status |
|---|---|---|---|---|
| Month-end close | Yes | SOP | TBC | Done |
| Supplier payments | Yes | User guide | TBC | In progress |
Record every KT session in StepReel — each becomes a searchable SOP for the next person.